Kaki, Nashville TN

Matt Oldani, St. Louis, MO

Brenda Solorzano, Headwaters Foundation, Missoula MT

Hi everyone - Toya Wall, Ascendium Education Group, calling in from Cincinnati, OH. It's near 50 today!

Good afternoon! Alison Woods at the Community Foundation of Eastern CT in New London, CT

Lisa Carman, calling from San Diego

Hi I’m Liz from Toronto, Canada

Hi Everyone! Francesca Evangelista, Program Officer for Connecticut Community Foundation.

Good morning everyone! Kameron Green, SCG ….greetings from sunny So Cal!

Karen Guile, Health Forward Foundation, Kansas City, MO

Real County Community Initiative, Kerrville, TX

Hello, Briana Wales, VP of People and Culture at Community Foundation of Western Massachusetts

Good morning from the unceded territory of the Awaswas/Amah Mutsun tribal band on the Central Coast.

Diana Alonso, Los Angeles CA

Hi Everyone!

Claire, Olivewood Gardens and Learning Center in National City, CA

Derek Oye from The Rose Hills Foundation in Los Angeles. Nice to be here with everyone!

Srik Gopal, Humanity United, Washington, DC

Lisa Weinstein, Wilburforce Foundation, Seattle WA

Martha, James F and Marion L. Miller Foundation, Portland, Oregon

Hi everyone! Ayleen here with Catchafire! Joining from the Bronx, NY

Hello everyone! Susan from Ohio.

Good morning! It's Lori from TCE (Los Angeles Office)

Gerlie Collado, joining from Tongva Land/Los Angeles

Shawn Escoffery, Roy and Patricia Disney Family Foundation - Los Angeles, CA

Oakland! 365 ppl??!! WOW!!!

Joyce Ybarra, Weingart Foundation, Los Angeles CA

Naomie, New York

suki o’kane she/her connecting from unceded Ohlone territory in The Town

Richard Vezina, Blue Shield of CA Foundation in San Francisco, CA

Jennifer Curry, Beaverton OR

Sarah Lyding, The Music Man Foundation in Los Angeles, CA

Greetings! Marci Hladik from Caring for Denver Foundation in Colorado!

Gary Sanford, Caring for Denver Foundation, Denver Colorado

Hi everyone! Zenia Dacio-Mesina, Grants and Portfolio Manager with the World Education Services Mariam Assefa Fund, in NY, NY

Jeanne Cragin, Wilburforce Foundation, Seattle Duwamish/Coast Salish territory

Betsy Fairbanks, Santa Cruz mountains, CA

Good Morning Everyone! Coming in from Los Angeles

Good morning! Jen from Olivewood Gardens in National City, CA!

Paola Cubias, Tides, Vallejo, CA

Jessika, ProVeg International Grants Program, calling from Oaxaca, Mexico

Jill Blair, Consultant - calling in from Atlanta, GA, my new home as of February 1st.

Good morning! Beth Tigay, Fineshriber Family Foundation, Los Angeles

Leigh Quarles, Health Forward Foundation, Kansas City, MO

Monica Fischer - Cedar Rapids, Iowa

Hi everyone! Annie Plotkin Madrigal with the Equation Campaign calling in from Chicago.

Good morning all, Katie from Pacifica, CA.

Sooo happy to be in this big gathering of people who care about trust-building.

Good Afternoon! Kirstin Yeado, Program Officer with Ascendium Education. Calling in from Milwaukee, WI.

Hi everyone - Lauren McCort with Youth INC in NYC!

Morning! Carolyn Winn, United Way of San Diego County.

Hello from the traditional unceded territory of the Kumeyaay people - San Diego, CA

Naomi in Rockville, MD

Good Morning! Jan from Omaha, NE

Hello! Vanessa Stevens from Global Fund for Children, DC area!

Mary Dalsin - GHR Foundation - Minneapolis

Tara Westman (she/her) from The California Endowment in Los Angeles, C

Hello! This is Yvonne Thomas from Seattle, WA

Carolynn Lee, Ascendium Education Group. I'm based in Sheboygan, WI.

Happy new breath everyone. Eddy Zheng, New Breath Foundation, he/him, Ohlone Land in Oakland Ca

Hello! Jennifer Kaizer, Nathan Cummings Foundation, joining from Brooklyn, NY.

Claudia Leung, she/they, Just Beginnings Collaborative, Chochenyo Ohlone land/Oakland, California

Akilah, GEO in Washington, DC. hey everyone!

Monica Banks, Southern California Grantmakers, Long Beach, CA

David Onek, Silicon Valley Social Venture Fund (SV2)

Hello everyone! Sparks here from San Francisco and Masto Foundation

Good morning! Elena Chavez Quezada from the San Francisco Foundation

Hello! Laura Guerrero Nieto, (she/ella), Los Angeles County Department of Arts and Culture, Tongva land in Los Angeles,.

Angie Valdericeda, Inland Empire Community Foundation, Riverside, CA

Jazmin Gonzalez, Sobrato Philanthropies - Bay Area, CA

First one

Lisa Downey, Morgan Family Foundation, Los Altos, CA. Good morning, all!

help everyone - Pam Smith, Ann Arbor, MI

Hahah - hello! No help needed

Hi Everyone! Maryann Rainey with Ascendium Education Group; based in Columbus, OH.

Good morning! Subashini Ganesan - Miller Foundation - Multnomah, Clackamas, Wasco, Kalapuya and many other tribes (Portland, OR).

Viviana Perez with Democracy Fund

Good morning, Shruti/ Chicago Beyond (in.... Chicago)

Hello! Dara Johnson, Horning Family Fund, Washington DC

Hello! Julia Wilson, John Paul Stevens Fellowship Foundation - in the San Francisco Bay Area on unceded stolen ancestral land of the Ramaytush Ohlone people.

Thank you for that.

Good morning everyone! I'll share the prompts here:

Bring to mind a moment at work where you felt great trust in a team you belonged to.

What created that trust?

What would disrupt that trust?

1. My team pre-COVID, 2. authentic interactions and partnership towards a common goal. Similar personalities. 3. COVID. Budget cuts and misaligned & conflicting views on the "new normal", what it all means & the best ways to proceed and what to focus on.

Not sure if we were supposed to share, but there it is! :)

Thank you for sharing Jocelyn! Great insights

The work we do on the outside can be no better than the work we have done on the inside...

I’m going to tweet that Jill! Thank you :) (and hi!!)

I was just thinking that! Trust is ongoing hard work. It's not an endpoint. It's a journey and it must be continuously cultivated to sustain. Trust easily comes and goes and the smallest "mistakes" a funder makes (however innocent) can have massive impacts because of the power imbalance, so it's a delicate balance of integrity and accountability.

Absolutely, Isabel. Thank you for that. That is the process of trust— a journey we need to cultivate consistently and constantly.

Yes Isabel! Great points, thank you!

Not recognizing experienced harms

negative comments about someone on team

need to know leadership

self-focus

sidebar conversations with colleagues instead of discussing issues directly.

Breaking commitments that are made together

Gossip/backbiting, territorialism

Unclear values and expectations

Not truly having buy-in in the organization's work

Lack of transparency, feeling of secrecy, lots of pointing out small errors

lack of credibility

Hypocrisy

Lack of transparency creates lack of trust.

Showing a lack of empathy towards others

Lack of clarity around decision making policies and structure.

misalignment

Poor performance

lack of transparency

inconsistent behavior by leaders

Unproductive patterns of behavior by leadership

Fragile egos

Taking credit for other's ideas

lack of authenticity

No follow through

respect -or lack of

afraid to make mistakes

Inconsistency

gossip

lack of communication

Leadership says one thing but does another; misalignment between values and actions

inconsistency, abandonment, self-centered thinking/acting

Lack of shared values/goals, dishonesty, lack of communication

judging

Not being transparent

Actions don't match words

unclear communication

inequity in decision making and living wage, lack of communication, no transparency, changed values

stealing the air in the room

judging

Lack of understanding each other's context/challenges. Miscommunication. Intention vs. Impact.

Little communication/low engagement/disinterest in whole person

Hidden agendas

hording information, relationships

Hierarchy

Judgement self and otherwise

Not using democratic principles in decision making

sudden, unpredictable change of direction without input from others.

judgement without listening

perception that not all staff have interest, capacity or authority in strategic matters

Harmful actions and language regardless of intentionality

not listening

False optimism, lack of knowledge-sharing, being dishonest and inauthentic, being proud

Lack of clarity / understanding

Passive aggression

Disingenuity

Lack of communication, afraid to ask questions

Not living the org's values

not giving an opportunity for people to give input

Lack of clear expectations

Inauthentic behavior and making assumptions, not openly sharing, or thinking that not everyone "needs to know" the details or thought processes behind our efforts. Openly stating suspicions over confidence. Micromanaging.

disconnect between actions and words

Misunderstanding of intensions.

competition

conflicting directions and conflicting supervisors

Setting leaders apart/above everyone else

not following through with commitments; not asking for help

lack of agency

Work arounds done rather than communicating directly with team members

unidentified white supremacy, respectability politics, inequity, lack transparency

power hoarding

Lack of transparency

fear

mismatch between actions and communication

Inconsistency in practicing values

Incosistency

fear, lack of clear agreements that we hold each other accountable to

Lack of transparency

lack of being seen and heard

undermining

Contempt, blaming

lack of transparency about decision-making and opportunities to engage

constant negativity

Trust would be disrupted if someone did not follow through or decisions were made without clarity or bringing the team in for input

lack of transparency

Ego from leadership. Must be right.

Differing levels of vulnerability on the team

Second-guessing decisions; different levels of access/influence

expectations are not managed

Being left out of critical planning meetings

hierarchy

I would love to hear how Shawn's organization has moved toward trust if it started in a transactional place.

Can you speak more to how keeping a poker face aligns with transparency?

COVID introduces a level of emotionality that derives from our common experience but DEPRIVES us of the intimacy that derives from physical presence and connection.

facial expressions have a freeze or relief effect for the person trying to share...

+1 Jill Blair, its why we start all our meetings with a personal check-in.

@Nelida Absolutely!!!

trust = i will go to bat for you.

also the thought that an email is sufficient way of communicating something important or requesting info from a staff-member...we are all likely experiencing email "exhaustion"....

Loving all these points from Solome.

I was coaching a team virtually and there was a moment of disagreement with the team leader and a slowly the staff members began to slip offscreen to the point I could only see the tops of their heads. That body language spoke volumes.

Am really interested in hearing how to build trust with someone that is always on the defensive and never accepts personal responsibility?

accepting and or forgiving forgetfulness or not

Please remember to include your questions for our panelists here.

As leaders, how do you balance / weave-in the work between building trust w staff and doing the work ?

I would like to hear the panelists' thoughts about establishing trust across unequal power dynamics.

adrienne mares brown: “trust the people and the people become trustworthy"

*maree

That part.

comment on 1/3 people do not trust employers: part of that might have to do with lack of transparency about compensation. Without transparency in compensation (salary ranges, for example) and transparency in performance reviews, employees exist in a competitive space without clear parameters about their job security.

Reflection Question: When you think about a time when you had trust, what actions allowed you to feel that trust?

@Paola, I agree.

Job insecurity is a huge part of this.

The word transparency speaks to the notion THAT you see rather than WHAT you see.

LINK TO WORD CLOUD POLL:https://www.menti.com/zwg7es856z

what a gorgeous collection of words and actions

Not coincidentally these align with many of the values of TBP! :)

Love being with all of you! Have to hop off for a staff meeting...thanks so much for holding this session...

Thanks Nelida!

Bye Nelida! Thanks for being with us!

I have to hop off for another meeting - thank you, this was really reflective!

A note: research on trust has identified three key dimensions: benevolence (affective trust; belief that someone has my best interests at heart), competence (that they are capable of doing what they promise), honesty/integrity (that their stated values and actions are aligned, transparent, and authentic). https://insight.kellogg.northwestern.edu/article/cultivating-trust-is-critical-and-surprisingly-complex

Great resource, Max, thank you!

Love that! We own our mistakes and understand that is part of being human, and it helps build trust. Thank yo Solome

Thank you Solome! Love the passing of culture and values on the onboard process.

wow

Key points from Shawn: be direct and transparent, don’t string people along. Clarity and transparency in a grantee relationship are essential to building trust, even if it’s hard news that you’re delivering

Shawn is out here doing the most. Thank you for the ways you model leadership.

GREAT discussion...thank you!!!

Our organization engaged in Speed of Trust training from Franklin Covey: https://www.speedoftrust.com/

We then divided staff out into interdepartmental groups of 4-5 people and implemented weekly “Trust Huddles” in which we worked on the tools shared in the Speed of Trust, as well as simply strengthened our relationships, shared, listened. It’s been incredibly beneficial and has really strengthened our team culture.

I'm mindful of how our leader has talked about how much time it takes to build trust and how quickly you can break trust.

Maybe 25% of all of our jobs should be tending to our relationships with colleagues!

YES

(Paraphrasing): 'If you focus on this, it makes everything else easier.' Thank you!

Yes to the time and intention it takes build real trust…ant the speed that it can be broken. Very fragile.

and*

"How do you seek to be transformed?" - Thank you Solome. Reflection and trust hand in hand.

Yes!

Thanks so much - great conversation. I have to jump off now.

I experienced a situation where I felt true trust within a team. One conversation broke the trust. We are able to build back a relationship, but for me, the trust was broken forever.

Can it be built back again?

I have to jump off but thank you so much for this wonderful conversation and inspiration!

@Beth, It can...but it will take time and a lot of work

I hear you, Beth. I think it requires a lot of work. And a lot of vulnerability and willingness to forgive.

a lot of work...

Yes!!! I was just formulating this as Chris made his comment: One other aspect of trust that needs unpacking is that it takes place against a backdrop of historical experience and collective trauma at multiple levels: individual, organizational, and societal/cultural. Distrust is never only about what you are doing now, but also about what people who have been burned or marginalized bring to it from their experience. Trust-building requires holding loving space for people to release and heal the emotional/embodied/narrative residue (and continued re-traumatization).

+1 Max. Very wise & true.

Thanks, Shawn and Kate. I am hopeful, but when the other person cannot see their part in how the trust was broken, it is really challenging.

Hi all, please fill out our survey before you go! We want to continue to learn and improve these sessions for you: https://www.surveymonkey.com/r/BD27DXK

Yes, Max!

so helpful to hear language (new to me) applied to familiar organizational challenges and their effects. thank you!

@Beth - I think it takes TIME as well... it can't be rushed. "move and the pace of trust" comes to mind.

What was the name of the organization Chris just mentioned?

Organization Unbound

Thank you so much for this powerful conversation!

Very beautiful, evergreen yet timely conversation. THANK YOU!

We'll send some of these resources out in the follow up email as well!

What a great session! Please do fill out our survey if you have 3 minutes! https://www.surveymonkey.com/r/BD27DXK

Sorry, using two devices. Start from where you are. Start today. Give yourself permission not to always get it right.

Join us for the next session! https://trustbasedphilanthropy.org/events/2021/3/30/ethos-series-confronting-power

Will the recording be distributed?

Thank you all!

thank you all for this discussion!

Thank you ALL for such a wonderful conversation. This was so rich and insightful.

Thanks so much--very insightful panelists and facilitation!

Bravo Kameron!!!

Thank you all!

Incredible conversation. Thank you for sharing your experiences, expertise, and insights with us!

Thank you so much!

Really great…thank you!!!

Please do fill out our survey if you have 3 minutes! https://www.surveymonkey.com/r/BD27DXK

Next session:https://trustbasedphilanthropy.org/events/2021/3/30/ethos-series-confronting-power

👏🏼👏🏼👏🏼

Thank you so much. I cannot believe the 90 minutes is over. I could have stayed an listened and participated for much longer.

Thank you so much - very inspiring and helpful!

Fantastic session. Thank you!

Thank you this was great!

Thank you, Kameron, Shaady, and Chris for holding this important conversation. Thank you Brenda and Shawn, delighted to learn rom you today. And thank you all, the chat were excellent.

Thanks

Thank you, all!